Frequent Ask Question

What are the EV Charger products from Aiden EV Charger?

Aiden EV Charger provides electric car charger products that can be installed at home or as an added value in office / restaurant / apartment / hotel / mall / campus areas. The Aiden EV Charger has a Wall Mounted model that can be mounted on the wall of the house / parking area or mounted on a charging column / special pole for EV Charger and Portable models that are easy to travel with.

Aiden EV Charger also provides a variety of complementary EV Charger accessories such as EV Charger poles, EV Charger storage boxes, hooks for EV Chargers and adapters for connections to different socket types according to the type of electric car plug.

What is the difference between EV Charger types AC Charging and DC Fast Charging?

The AC type EV Charger utilizes the inverter in the electric car to convert the AC current from the power source to DC current to charge the electric car. The AC type EV Charger does not require a lot of power, is a cheaper investment and is easy to install. Generally used in housing, offices and limited commercial areas.

Whereas the EV Charger type DC Fast Charging already has an inverter in the charger so that the output current is DC current. The investment value for inverters is quite expensive and has a large capacity, so generally DC Fast Charging has a large capacity and is used for commercial purposes, for example at SPKLU (Public Electric Vehicle Charging Stations) at PLN.

What kind of electric cars that can use Aiden EV Charger?

Aiden EV Charger can be used by various types of leading electric cars, such as Tesla, Mercedes-Benz, BMW, Hyundai, Kia, Wuling and Toyota.

The Aiden EV Charger uses a Type 2 (Mennekes) connector, which is the most commonly used electric car connector worldwide. If your electric car has a different type of connector, you will need an adapter that fits the connector on your electric car. For example: a GB/T type adapter for Wuling brand electric cars or a NACS type adapter for Tesla brand electric cars.

How to use the Aiden EV Charger?

Using the Aiden EV Charger is quite easy, for the portable type you only need to connect the input plug to a wall socket, select the amount of output current (if needed) and connect the output socket to your electric car. As for the Wall Mounted type, make sure the Aiden EV Charger has been installed and has an electric power connection if you have connected the output socket to your electric car.

On the Wall Mounted type, there are settings for authorization to use using an RFID card or password, output current settings, duration and charging time that you can adjust according to your needs.

Does the purchase of Aiden EV Charger include installation?

Purchasing an Aiden EV Charger does not include installation, because the distance from the power source to the EV charger point and the conditions of the electrical installation in buildings generally vary. You can contact our installer partners to get surveys and installation offers that suit your conditions. Currently we have installer partners in Jakarta, Semarang and Surabaya, other cities will follow in the near future.

Where can I buy Aiden EV Charger products?

Aiden EV Charger can be purchased through our installer partners, resellers or online stores at the market place listed on our website.

When should I buy an Aiden EV Charger for my electric car?

When you need more settings to make it easier for electric car charging arrangements, for example setting the charging time and setting the output current for charging. You can also purchase EV Charger products to provide added value for business premises by providing charging facilities for electric cars. Aiden EV Charger has complete settings so it’s easy to use for your home, residential area or place of business.

How long will it take to charge my electric car?

Electric car charging time depends on :
– Electric car battery capacity
– EV charger capacity

An easy way to calculate charging time is to divide the capacity of the electric car battery by the capacity of the EV charger. For example :
– Hyundai Ioniq 5 Prime Long Range electric car, with a battery capacity of 72.6 kWh. And you use a 7.2kW EV charger capacity, so the charging time is around 10 hours
– Wuling Air EV Standard Range electric car, with a battery capacity of 17.3kWh. If you use the capacity of the EV charger at 3.5kW, then charging will be around 5 hours.

Aiden EV Charger can be adjusted to use the power capacity according to the electric power capacity in your home or according to the power output capacity you want. In addition, the Aiden EV Charger also has a time setting feature so that the charging time can be adjusted and does not interfere with mobility.

Can Aiden EV Charger be installed in commercial places such as hotels or malls?

In Indonesia, to sell electricity, you must have an EMR permit. If you don’t have an EMR permit, you are not allowed to sell electricity, however you may charge whatever amount you want for your VIP parking that comes with free use of the EV charger or as free facility. Providing EV charger in your commercial area can be an added value to your business place.

Wall Mounted Aiden EV Charger is equipped with RFID and a password, so usage authorization can be arranged. In addition, there is a time setting feature to limit the charging time limit.

Aiden EV Charger Compatible with All EV Brand with Type 2 Socket
(Adapters Required for Some Brand)